• Personal nbn® Sky Muster® vs Business nbn® Satellite services

    When choosing the best service for your home or business, consider download and upload speeds, data allowances, number of users and devices, contention rates, network performance, budget, and service support.

  • Choosing the right plan for your needs

    Feature nbn® Sky Muster® & Sky Muster® Plus Business nbn® Satellite Service
    Service Type Provide access to broadband over nbn® network Business-grade solutions (internet or private network connectivity)
    Target Users Residential homes/small businesses within nbn® satellite serviceable areas Government organisations, businesses, enterprises Australia-wide
    Data Usage Capped data usage (eg; Sky Muster) or uncapped data usage options (eg: Sky Muster Plus Premium).

    Note: Fair Use and shaping conditions apply.

    Capped data usage, uncapped data usage options as well as committed information rates available.
    Download Speed Choice of speed options, the highest offering plan offering a maximum download speed of up  to 100Mbps^

    ^ Expected to be achieved at least once in a 24 hr time period

    Choice of speed options, varies depending on package and configuration
    Coverage Within nbn® Satellite serviceable footprint Nationwide coverage
    Purpose Mainly household use, studying, working from home, micro/small businesses Business grade internet access, business critical applications, internet access options for customers that need to move around
    Shaping Fair use and shaping policies apply. Subject to Fair Use.

     

    Additional Considerations Only available for eligible premises (ie: structures where people live and work). Choice of hardware, support, bandwidth options

    Can be installed across Australia, including temporary locations.

    nbn® Sky Muster® & Sky Muster® Plus
    Service Type
    Provide access to broadband over nbn® network
    Target Users
    Residential homes/small businesses within the serviceable area
    Data Usage
    Capped (with shaping) or uncapped (Sky Muster Plus Premium)
    Download Speed
    Up to 100Mbps (burst wholesale speeds, conditions permitting)
    Coverage
    Within nbn® Satellite serviceable footprint
    Purpose
    Mainly household use, studying, working from home, micro/small businesses
    Shaping
    May apply at nbn®’s discretion to manage speeds
    Additional Considerations
    Fair Use Policy applies
    Business nbn® Satellite Service
    Service Type
    Business-grade solutions (internet or private connectivity)
    Target Users
    Government organisations, businesses, enterprises Australia-wide
    Data Usage
    Metered options (100GB data blocks), uncapped options, committed information rates
    Download Speed
    Varies depending on package and configuration
    Coverage
    Nationwide coverage
    Purpose
    Business operations, higher demands, various network configurations
    Shaping
    Options available, depending on package
    Additional Considerations
    Choice of hardware, support, bandwidth options
  • Important things to consider

    Access to reliable internet services has brought about major changes in how businesses of all sizes can operate. From part-time sole trader enterprises supplementing the farm income, through to major enterprises such as mine sites and broadscale agriculture, there’s a range of services providing support and information to improve your everyday activities.

      1. Where your business operates
        Do you have remote activities that require phone and internet service? Do you need to network devices within and outside of your office? Do you know what technologies you can access?
      2. The scale of your business
      3. Additional requirements
        Do you have backup technology for emergency situations such as power blackouts? If your EFTPOS machine only runs on mobile broadband for example, and the connection becomes congested when there is a large event in town, how do you accept payments?
      4. The security of your operations. Telstra has some useful resources for small business cyber security here.

    For more information, check out the following resources for residential/small business and for business.

     

  • To better understand the relationship between internet technology, nbn®, and RSPs, check out this video.

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