Support Forum

Back to Forums

nbn SkyMuster Plus Update

Viewing 0 reply threads
  • Author
    Posts
    • 📡 SkyMuster Plus – Update 📡
      9AM Friday 11th December

      We believe that we have found as fix to the speed and browsing issues that some SkyMuster and SkyMuster Plus Customers have reported to us recently. The team replaced a network card last night which appears to have resolved the issue on test services.
      We will continue to monitor this over the coming days. If customers are still experiencing issues we encourage them to first complete a full power cycle and if problems persist to contact their Retail Service Provider who can assist with the troubleshooting and raise a ticket with nbn if required.
      Details on how to complete a full power cycle can be found on the Regional Tech Hub website https://regionaltechhub.org.au/…/troubleshoot-nbn…/

      NBN Australia

      • This topic was modified 2 months, 2 weeks ago by Trent Geddes.
Viewing 0 reply threads