• Community Connectivity Hub

    Talk to us about how we can help your local community. We work closely with regional communities to raise awareness of our services and provide information and support that meet their needs.

  • Supporting organisations

     

    At the Regional Tech Hub, we’re committed to growing our network and expanding our community reach so that people in regional, rural, and remote Australia can access reliable phone and internet connectivity advice, that is independent and free. Our focus is always on people – helping individuals and communities build their connectivity literacy so they can understand, use, and fix their own connections.

    We work closely with community organisations, industry partners, and government to ensure the latest information and solutions flow both ways – from communities to decision-makers and back again.

    Through these partnerships and our one-on-one support services, we’ve helped thousands of Australians overcome connectivity challenges. No issue is too hard – we’re constantly exploring new and innovative approaches to keep regional Australia connected.

  • Regional Partnership Officer Engagements – FAQs

    • 1 Why can’t I book a Regional Partnership Officer for an event right now?

      The Regional Tech Hub is currently funded under a contract that concludes on 30 June 2026. As we await confirmation about future funding, we are unable to accept new bookings for events or engagements beyond 31 May 2026. 

    • 2 Does this mean the Regional Tech Hub is closing?

      No decision has been announced at this stage. We are continuing to deliver services under our current contract and will share updates as soon as further information becomes available.

    • 3 Can I still request support from the Regional Tech Hub?

      Yes. Our Help Desk and existing services remain available. We encourage you to get in touch if you need assistance with phone or internet connectivity.

    • 4 I had planned an event after 31 May 2026—what should I do?

      If your event was not already confirmed, we recommend considering alternative arrangements at this stage. If funding is extended, we will communicate any changes as soon as possible.

    • 5 When will you know if bookings can resume?

      We are awaiting advice from the Australian Government regarding future funding. We will update our website and stakeholders as soon as a decision is confirmed.

    • 6 Where can I find updates?

      All updates will be published on our website and through our official communication channels.

  • Community connectivity resources

    Trying to answer community member questions about connectivity? Our new informational booklet below is designed to support your organisation’s staff with a dedicated resource containing practical advice for phone and internet topics.

    Download our “how to use booklet guide” to assist with using the booklet.

  • Our team visiting local communities

    • Best thing I ever did was find the Regional Tech Hub! I live in an area where I’ve never received good internet, despite trying everything that was available, but nothing resolved my issues. I heard about this service on the radio and signed up for a connectivity report. This report gave me a number of options, without any bias recommending any particular service. Based on receiving this report I was able to make an informed decision for my area. I cancelled my existing service and changed to the best recommendation. I’ve had the new service for a month now and could not be happier. First time I’ve ever had fast enough internet to even watch catchup TV.

      Dubbo, NSW
      Cassandra

    • Wow!! What a fantastic service you have provided to me! You have answered every possible question I may have and I am most impressed. Thank you again for such an outstanding service.

      Kyoomba, Qld
      Bronwen

    • Definitely provided information that I didn’t already have, and hence steered me towards a solution.

      Kundabung, NSW
      Derek
  • Hand typing laptop

    Want to talk to our team?

    Wish to connect with us? No question is too big or too small – we are here to help in any way we can.