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Community Connectivity Hub
Talk to us about how we can help your local community. We work closely with regional communities to raise awareness of our services and provide information and support that meet their needs.
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Supporting organisations
At the Regional Tech Hub, we’re committed to growing our network and expanding our community reach so that people in regional, rural, and remote Australia can access reliable phone and internet connectivity advice, that is independent and free. Our focus is always on people – helping individuals and communities build their connectivity literacy so they can understand, use, and fix their own connections.
We work closely with community organisations, industry partners, and government to ensure the latest information and solutions flow both ways – from communities to decision-makers and back again.
Through these partnerships and our one-on-one support services, we’ve helped thousands of Australians overcome connectivity challenges. No issue is too hard – we’re constantly exploring new and innovative approaches to keep regional Australia connected.
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Regional Partnership Officer Engagements – FAQs
Unfortunately, in last week’s federal budget the Regional Tech Hub was not successful in securing further Commonwealth funding beyond the current contract period, which concludes on 30 June 2026.
The Regional Tech Hub will continue operating under its current contract through to 30 June 2026, and we are concurrently doing a short piece of work to see if we can find alternate funding and keep the service in place.
On behalf of our team of dedicated connectivity specialists, I would also like to sincerely thank the many individuals, communities, organisations and stakeholders who have supported the Regional Tech Hub throughout this journey so far. Your engagement, trust and advocacy have played an important role in the impact we have been able to achieve.
Our Regional Partnership Officers will not be accepting new bookings for events or engagements in June 2026. This will allow the team to focus on preparing and completing the required transition and close-out activities for the program, in line with our contractual obligations.
If you already have an event or engagement scheduled, please be assured that either your Regional Partnership Officer or a member of our leadership team will be in contact directly regarding next steps.
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1 Why can’t I book a Regional Partnership Officer for an event right now?
Our Regional Partnership Officers will not be accepting new bookings for events or engagements in June 2026. This will allow the team to focus on preparing and completing the required transition and close-out activities for the program, in line with our contractual obligations.
If you already have an event or engagement scheduled, please be assured that either your Regional Partnership Officer or a member of our leadership team will be in contact directly regarding next steps.
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2 Does this mean the Regional Tech Hub is closing?
No decision has been announced at this stage. We are continuing to deliver services under our current contract and will share updates as soon as further information becomes available.
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3 Can I still request support from the Regional Tech Hub?
Yes. Our Help Desk and online services remain available. We encourage you to get in touch if you need assistance with phone or internet connectivity.
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4 Where can I find updates?
All updates will be published on our website and through our official communication channels.
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Community connectivity resources
Trying to answer community member questions about connectivity? Our new informational booklet below is designed to support your organisation’s staff with a dedicated resource containing practical advice for phone and internet topics.
Download our “how to use booklet guide” to assist with using the booklet.
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Our team visiting local communities
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Want to talk to our team?
Wish to connect with us? No question is too big or too small – we are here to help in any way we can.
