• Boosting your connection

  • Aerials and antennas

    In many cases, you can improve, or even get, fixed wireless or mobile internet/phone access in your premises by using a passive antenna and/or pole.

  • Key components

    The key components of a passive antenna installation are:

    • 1 Selection of the correct antenna
        1. The correct antenna is one that works for the bands/ frequencies that are broadcast by your service provider at your location.
        2. We recommend reading through the BIRRR mobile network enhancement page.
        3. The chosen antenna must have appropriate directional gain.
        4. Where there are several competing towers, an omni-directional antenna might be suitable.
        5. For some locations, a good internal antenna placed in an optimum location by a window may be all that is required.
        6. See the BIRRR page on Telco Antennas – Antenna Selection Guide for an explanation of which antennas work best in various geographic locations.
    • 2 Antenna location
      • For example, how high, best location on roof etc. This can be a tedious task, but well worth the effort. It is known as the ‘antenna dance’.

        1. If you get signal outside, your mobile phone may be used to find the spot with strongest signal.
        2. Ensure that your phone supports the same bands as your modem and the service that you are ‘chasing’.
        3. There are good instructions in the Mobile Network Guide Improving mobile signal.
        4. The signal level will display in a negative value in dBm.
        5. The lower the negative value the stronger the signal e.g.-81dBm is stronger (better) than -89dBm.
    • 3 A suitable mast
      • Your TV antenna or your satellite dish mast may be suitable, but then again they may be in a poor location for mobile data. You may need to consider installing a separate pole/mast.

    • 4 Where to best point a directional antenna
        1. Your desktop signal survey will have located the towers which service you.
        2. Use Google Earth or similar to determine the direction of these towers from your location.
        3. Point your antenna accurately by using local landmarks that indicate the direction of the required tower.
    • 5 A gas arrestor may assist in lightning protection of your equipment
        1. Install a gas arrestor and grounding (as required).
        2. Seek professional advice for optimal installation of these devices. Contact your equipment provider.
    • 6 Once the installation is complete
      • Re-check the signal level and fine tune the antenna direction by using your indoor modem, hotspot mobile phone or Cel-Fi repeater signal level screen. This will also check that your coaxial connections are solid and correct.

    • 7 Coaxial connectors cause signal loss. Good quality connectors minimise this
        1. Use N-type connectors where possible; for example, in the antenna to cable connector.
        2. See this guide for further information on Telco Antennas coaxial cable types and connectors.
        3. Ensure that all external connections are waterproofed with self-amalgamating butyl rubber tape.
    • 8 Ensure that the coaxial cable run from antenna to equipment is as short as possible
      • It is the best lowest loss cable that you can afford. It is no good installing a great antenna only to lose precious signal and potential performance by using poor quality, high loss coaxial cable.

    • 9 Location of the devices
      • Locate the phone, modem or Cel-Fi device as close as possible to the antenna.

    • 10 Choose the correct pigtail to interface your coaxial cable to your modem, hotspot, phone or Cel-Fi repeater
        1. The pigtail is a short flexible piece of coaxial cable which adapts to your device.
        2. If a MIMO installation is used, you’ll need to install two cable runs.
  • A diagram of a typical external antenna installation, which identifies the key components, follows.

    typical external antenna installation

  • What is 4G MIMO and why might I need it?

    MIMO is a very clever RF technique that effectively doubles the bandwidth of a radiated 4G carrier. It is not available for 3G in Australia. A MIMO antenna installation may double the download speed at your location. Effectively it is something for nothing, (well almost nothing).

    Note: An example of the use of MIMO is on wifi routers inside your house. It’s used to increase the speed of local wifi transmission. Those two (or three or four or more) antennas on your wireless router use MIMO.

    NB: Telstra will be switching off 3G in 2024. It is not recommended to spend large amounts of money on boosting 3G service. 3G is being replaced with 4G so if you’re spending any money on antennas or repeating equipment, please ensure these are 4G compatible.

    Be aware that boosting 3G services may not deliver faster speeds or reliability.

  • How do I know if an antenna will work for me?

    A desktop site survey can assist you with determining if there is mobile reception in your area, and what equipment might be needed to get connected.

    Contact the Regional Tech Hub team for a free Desk Check to discuss if this option is right for you.

    You can also get desk checks from private companies, however they will cost money:

    These businesses can then put you in touch with a specialist in your area who understands the requirements for your state.

    Their report will advise on likely signal levels, the sort of mobile services available, the best antenna and extension device for your location and where to point your antenna.

  • Where do I get equipment and advice?

    • Telco Antennas – Advice, equipment and installation
    • OnWireless – Advice, equipment and installation
    • Powertec Technologies– Equipment provider
    • NB Tec – Equipment provider – offers a licensed solution that is a modem/antenna & booster in one that can connect to Telstra, Optus or Vodafone mobile networks.
  • Signal levels and the mysterious dBm

    Your phone or modem can be used to display signal levels in dBm. It is important to understand the differences between a 3G signal level and a 4G signal level and how this translates to quality of service.

    • 1 GSM & 3G networks (RSSI)

      The 3G signal level is identified by a measure called RSSI (Received Signal Strength Indication) and is measured in dBm. RSSI is a measure of the available signal plus the noise in band. A level of -50dBm is a perfect signal and at -110dBm (usually earlier) you’ll lose the 3G connection.

      • -50dBm to -75 dBm – High Signal (good voice and data)
      • -76dBm to -90 dBm – Medium Signal (good voice and data)
      • -91dBm to -100 dBm – Poor Signal (good voice data, marginal data with drop-outs)
      • -101dBm to -109 dBm – Very poor Signal ( voice may be OK, no data)
      • -110dBm to -113 dBm – No signal
    • 2 4G/LTE (RSRP)

      LTE signal strength is measured in RSRP (Reference Signal Received Power). The 4G RSRP signal level measure is as a ‘rule of thumb’ around -20dBm lower than the 3G RSSI measure, such that 100dBm (RSSI) would equate to around -120dbm (RSRP). RSRP is a more accurate measure of signal strength than RSSI, as it excludes noise and interference on the network. It measures just the usable portion of the signal. Although the 4G RSRP signals appear lower, it does not mean your signal level is worse.

      • -50dBm to -90dBm strong signal (stronger signals are possible), fast data
      • -91dBm to -105dBm good signal, fast data
      • -106dBm to -112dBm fair signal, useful and reliable data speeds may be attained
      • -113dBm to -125dBm reliable data possible, performance may be slower, increased latency
      • -126dBm to -136dBm performance will drop dramatically
      • -136dBm to -140dBm – Disconnection

      Read more at Making Sense of Signal Strength.

  • Mobile repeaters (3G/4G/5G)

    A mobile phone repeater is a type of “active repeater” antenna. It’s a telecommunications device that takes a mobile signal and re-broadcasts it through a specific area, and are particularly useful in rural, regional and remote areas of Australia.

    This page provides information about repeaters that are legal to use for broadcasting the Telstra, Optus, and Vodafone networks.

  • What are mobile repeaters?

    Repeaters receive a mobile signal at a location where it’s strong (which includes via cables to a passive antenna on your roof), and broadcasts (or repeats) the signal in a circle centred on the repeater itself.

    The range of such systems can vary, but is between 20m and 60m, depending on the particular unit and possible interference from walls, furniture, and so on.

    Repeaters such as these require licensing from the network that they’re broadcasting. They can only broadcast one network; for example, you can’t buy a Cel-fi that will broadcast both the Telstra and Optus networks.

    Boosters that are not licensed are illegal. Using them can interfere with the mobile network, so their use can land the user with a large fine.

    “It is an offence under the Radiocommunications Act 1992 (the Act) to operate an unlicensed radiocommunications device, or possess this device for the purpose of operation. A person found guilty of this offence may be imprisoned for two years for each offence. A body corporate may receive a penalty of up to $270,000 (1,500 penalty units) per offence (sections 46 and 47 of the Act). Other penalties may apply, such as the interference offence provisions at Part 4.2 of the Act.” (ACMA)

    NB: Cel-Fi Pro and GO Repeaters and Telstra Branded Smart Antennas/Cel-Fi Go are the same devices, with the Telstra supplied one being different in colour, with Telstra branding.

    Powertec Telecommunications and RFI Technology Solutions are the Australian distribution partners of Nextivity Cel-Fi (outside of Telstra’s branded Smart Antenna products).

    The below repeaters & the Telstra branded repeaters are the ONLY licensed and legal repeaters that can be legally used in Australia.

  • Licensed and legal repeater equipment

    • 1 Cel-Fi Pro

      Cel-Fi Pro

      CEL-FI Pro is an indoor smart signal repeater. Available for the Telstra, Optus or Vodaphone networks.

      To get help with setting up a Cel-Fi Pro or Smart Antenna visit the Cel-Fi page or see the notes below. To purchase a Cel-Fi Pro in Australia, help with installation and compatible antenna advice visit Powertec.

    • 2 Cel-Fi Go Stationary

      Cel-Fi Go Stationary

      CEL-FI Go Stationary is a smart signal repeater. Available for the Telstra, Optus or Vodaphone networks. This multi-band solution is ideal for use in commercial properties, government buildings, agricultural settings, small manufacturing operations, rural areas, businesses, and large homes.

      To get help with setting up a Cel-Fi Go Stationary visit the Cel-Fi page.

      To purchase a Cel-Fi Go Stationary in Australia, help with installation and compatible antenna advice visit Powertec.

      It is highly recommended to use surge protectors with the Cel-Fi Pro and Go Stationary devices, and a UPS unit to power the repeater during general mains power failures or when the generator is off. They’re designed to power a desktop for 15 minutes or so, but are large enough to power a CelFi repeater for much longer.

    • 3 Cel-Fi GO/GO+/mobile

      Cel-Fi GO/GO+/mobile

      The CEL-FI Go Mobile is a Smart Signal booster for addressing the challenge of poor cellular coverage on the road. Ideal for vehicles and boats, a suitable antenna is needed and these are recommended to be installed by a professional.

      To purchase a Cel-Fi Go in Australia, help with installation and compatible antenna advice visit Powertec.

  • How do I know if an antenna will work for me?

    A desktop site survey can assist you with determining if there is mobile reception in your area, and what equipment might be needed to get connected.

    The above businesses can then put you in touch with a specialist in your area who understands the requirements for your state. The report will advise likely signal levels, the sort of mobile services available, the best antenna and extension device for your location and where to point your antenna.

  • Where do I get equipment and advice?

    • Telco Antennas – Advice, equipment and installation
    • OnWireless – Advice, equipment and installation
    • Powertec Technologies – Equipment provider
    • NB Tec – Equipment provider – offers a licensed solution that is a modem/antenna & booster in one that can connect to Telstra, Optus or Vodafone mobile networks.
  • Phone with speech bubble

    Need more information?

    Information on this page originally prepared by BIRRR in conjunction with John Kitchener and Telco Antennas.

    Please note that while all care has been taken in compiling BIRRR documents, we recommend that you check with your service provider, local government and local installer regarding your own connection issues and infrastructure needed.