Regional Tech Hub - free phone and internet support

Discover your connectivity options

We can provide you with a free and independent report
on all your phone and internet options at your location.

Request report

Staying connected can save lives

Learn how to keep your family, farm or business connected
before, during and after emergencies.

Learn more

Comms on the road

Travelling to regional areas for work, family or a holiday? A little planning
can go a long way when it comes to staying connected on the road.

Explore solutions

Need help with your connectivity?

Our regionally staffed expert hotline team can assist
resolving your phone and internet issues.

Get help

Need Help With Your Phone Or Internet?
The Regional Tech Hub is here to help

Living or working in rural, regional or remote Australia and need help with phone or internet connectivity? We can help you understand your connectivity options and stay up-to-date with the latest technology.
Free Independent Advice And Support
Ready trip ready?

Travelling to regional areas for work, family or a holiday? A little planning can go a long way when it comes to staying connected on the road.

Learn more
Our Connectivity Knowledge Hub Has Resources For The Home, Business And Community.
- Phone
  
  Home Phone
  
  Mobile Phone
  
  Satellite Phone
  
  VoIP (Voice Over Internet Protocol)
  
  Wi-Fi Calling
  
  Satellite To Mobile (STM)
  
  Boosting Your Connection
- Internet
  
  Residential
  
  Small Business
  
  Renting
  
  Portable Internet
  
  Ag-Connectivity
  
  Education
  
  Health
- Equipment
  
  Antennas And Aerials
  
  Backup Power Solutions
  
  Mobile Repeaters (4G and 5G)
  
  Wi-Fi Extenders
  
  Routers
  
  Accessible Telecoms
- Troubleshooting
  
  Speed Tests
  
  Staying Connected In Emergencies
  
  Mobile Congestion
  
  Troubleshooting Phone And Internet Connection Issues
Would You Like To Know Your Connectivity Options?

We can provide you with a free and independent report on all your phone and internet options at your location. Just fill out a simple request.

Request a Connectivity Report
Connectivity Quiz Checker
- For your phone
  
  "*" indicates required fields
  
  Comments
  This field is for validation purposes and should be left unchanged.
  
  Step 1/6
  
  What type of device do you have?*
  
  iPhone
  
  Android
  
  Landline
  
  I don’t have a phone but want to look at my options
  
  Other
  
  Step 2/6
  
  Who is your current Retail Service Provider (RSP)?*
  
  Telstra
  
  Optus
  
  Vodafone
  
  I don’t have one
  
  Other
  
  Step 3/6
  
  How old is your device?*
  
  Less than 12 months old
  
  1-4 years old
  
  I don’t know
  
  Step 4/6
  
  What do you mostly use your phone for?*
  
  I mostly use my mobile phone for texting and phone calls
  
  I access the internet on my phone
  
  I travel/work remotely and rely on my phone for everything
  
  Step 5/6
  
  Do you know which network your phone currently accesses?*
  
  3G
  
  4G and below
  
  5G and below
  
  Unsure
  
  Step 6/6
  
  What is the main issue you have with your mobile phone connection?*
  
  I frequently have very low or no signal (one bar or less)
  
  I can make calls and text but the internet won’t load
  
  Calls frequently drop out or become ‘robotic’ or ‘echo’
  
  Result
  
  Please visit the Phone page for more information.
  
  Result
  
  Please visit the Mobile Repeaters Equipment page for more information.
  
  Result
  
  Please visit the 3G Shutdown Article page for more information.
  
  Result
  
  Please visit the Mobile Troubleshoot page for more information.
  
  * required field
- For your internet
  
  "*" indicates required fields
  
  Step 1/6
  
  What type of device do you have?*
  
  Mobile phone
  
  Laptop, iPad or Tablet
  
  Desktop computer
  
  Step 2/6
  
  What kind of internet connection do you currently use?*
  
  Mobile broadband
  
  nbn® Fixed Wireless
  
  nbn® Fibre
  
  nbn® Satellite
  
  Starlink Low Earth Orbit Satellite
  
  Fixed Wireless through a WISP (Wireless Internet Service Provider)
  
  Other
  
  Step 3/6
  
  Do you need internet access outside of your house?*
  
  No, just in the house
  
  Yes, in the house and outer buildings, e.g., office or shed
  
  Yes, in the house and on-farm or in paddock
  
  For travel or on the road
  
  Step 4/6
  
  What do you want to use the internet for?*
  Basic activities such as banking, email and social media
  Gaming, streaming services and watching YouTube
  Using agTech equipment
  
  Step 5/6
  
  Do you currently use any equipment to extend your internet?*
  
  Yes
  
  No
  
  Step 6/6
  
  What are the problems you experience with your internet connection*
  
  Internet will only work close to the router
  
  I have a constant connection but speeds are slow
  
  My connection frequently drops out
  
  I have not tried to connect at home yet
  
  Result
  
  Please visit the Point to Point Connection Equipment page for more information.
  
  Result
  
  Please visit the mobile repeaters page for more information.
  
  Result
  
  Please visit the Internet Options page for more information.
  Please visit the On Farm Connectivity page for more information.
  
  Result
  
  Please visit the Routers page for more information.
  Please visit the Troubleshooting page for more information.
  Please visit the Internet Options page for more information.
  
  * required field
- "*" indicates required fields
  
  Comments
  This field is for validation purposes and should be left unchanged.
  
  Step 1/6
  
  What type of device do you have?*
  
  iPhone
  
  Android
  
  Landline
  
  I don’t have a phone but want to look at my options
  
  Other
  
  Step 2/6
  
  Who is your current Retail Service Provider (RSP)?*
  
  Telstra
  
  Optus
  
  Vodafone
  
  I don’t have one
  
  Other
  
  Step 3/6
  
  How old is your device?*
  
  Less than 12 months old
  
  1-4 years old
  
  I don’t know
  
  Step 4/6
  
  What do you mostly use your phone for?*
  
  I mostly use my mobile phone for texting and phone calls
  
  I access the internet on my phone
  
  I travel/work remotely and rely on my phone for everything
  
  Step 5/6
  
  Do you know which network your phone currently accesses?*
  
  3G
  
  4G and below
  
  5G and below
  
  Unsure
  
  Step 6/6
  
  What is the main issue you have with your mobile phone connection?*
  
  I frequently have very low or no signal (one bar or less)
  
  I can make calls and text but the internet won’t load
  
  Calls frequently drop out or become ‘robotic’ or ‘echo’
  
  Result
  
  Please visit the Phone page for more information.
  
  Result
  
  Please visit the Mobile Repeaters Equipment page for more information.
  
  Result
  
  Please visit the 3G Shutdown Article page for more information.
  
  Result
  
  Please visit the Mobile Troubleshoot page for more information.
  
  * required field
- "*" indicates required fields
  
  Step 1/6
  
  What type of device do you have?*
  
  Mobile phone
  
  Laptop, iPad or Tablet
  
  Desktop computer
  
  Step 2/6
  
  What kind of internet connection do you currently use?*
  
  Mobile broadband
  
  nbn® Fixed Wireless
  
  nbn® Fibre
  
  nbn® Satellite
  
  Starlink Low Earth Orbit Satellite
  
  Fixed Wireless through a WISP (Wireless Internet Service Provider)
  
  Other
  
  Step 3/6
  
  Do you need internet access outside of your house?*
  
  No, just in the house
  
  Yes, in the house and outer buildings, e.g., office or shed
  
  Yes, in the house and on-farm or in paddock
  
  For travel or on the road
  
  Step 4/6
  
  What do you want to use the internet for?*
  Basic activities such as banking, email and social media
  Gaming, streaming services and watching YouTube
  Using agTech equipment
  
  Step 5/6
  
  Do you currently use any equipment to extend your internet?*
  
  Yes
  
  No
  
  Step 6/6
  
  What are the problems you experience with your internet connection*
  
  Internet will only work close to the router
  
  I have a constant connection but speeds are slow
  
  My connection frequently drops out
  
  I have not tried to connect at home yet
  
  Result
  
  Please visit the Point to Point Connection Equipment page for more information.
  
  Result
  
  Please visit the mobile repeaters page for more information.
  
  Result
  
  Please visit the Internet Options page for more information.
  Please visit the On Farm Connectivity page for more information.
  
  Result
  
  Please visit the Routers page for more information.
  Please visit the Troubleshooting page for more information.
  Please visit the Internet Options page for more information.
  
  * required field
Check Out Our Resources, News And Events
See all resources, news and events
An Australian Government Initiative
Run By The National Farmers' Federation
- This is an excellent service. I was amazed and impressed with the service and the results. A very thorough report, with lots of informative links, everything you need to make an informed decision on available internet types and services. Thank you, your report was fabulous and so is your service. I will definitely recommend this service to others. 5 stars from me.
  
  Mareeba Shire, QLD
  
  Michelle
- Phenomenal service, very professional and very knowledgeable. It would have taken me months to find out the information they provided me in a matter of weeks.
  
  Tamworth Region, NSW
  
  Ana
- I was so uninformed about what options were available for our rural property. As a new connection our builder didn’t help at all. RTH were fantastic at explaining the process in laymen’s terms and were super helpful. They made our connection process unbelievably simple!
  
  Mitchell Shire, VIC
  
  Carlie
Can’t Find What You Are After? Give Us A Call!

Call our hotline to chat with a team member and start a conversation. If we miss your call, we’ll get back to you as soon as we can.

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Discover your connectivity options

Staying connected can save lives

Comms on the road

Need help with your connectivity?

Need Help With Your Phone Or Internet?

The Regional Tech Hub is here to help

Free Independent Advice And Support

Ready trip ready?

Our Connectivity Knowledge Hub Has Resources For The Home, Business And Community.

Would You Like To Know Your Connectivity Options?

Connectivity Quiz Checker

Check Out Our Resources, News And Events

Choosing right internet technology

Connectivity definitions

Staying Connected In Emergencies

Choosing best internet or phone provider and plan

An Australian Government Initiative Run By The National Farmers' Federation

Can’t Find What You Are After? Give Us A Call!

An Australian Government Initiative
Run By The National Farmers' Federation