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Your hub for free and independent advice
The Regional Tech Hub is funded by the Australian Government’s Better Connectivity Plan and is run by the National Farmers’ Federation. If you live or work in rural, regional and remote Australia, we are here to help you with your phone or internet.
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Free & Independent Advice
The Regional Tech Hub is funded by the Australian Government and run by the National Farmers’ Federation, ensuring our advice is completely free and independent.
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Regional SupportWe believe all Australians, regardless of where they live, should have access to affordable and reliable internet and voice services. Our regionally-based team understands the challenges faced by residents in rural, regional and remote areas.
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Keeping it Easy
Phone and internet connectivity jargon can be complex and confusing. The Regional Tech Hub provides practical, straightforward advice tailored to your specific needs.
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Tailored Advice
The Regional Tech Hub offers tailored one-on-one advice to address your specific issues and follows through until your case is resolved or all your questions are answered. There are plenty of ways to get in touch with our team.
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Connecting across regional Australia
Our team regularly attends and speaks at regional events to ensure you know who we are and how we can help. We also work at the community level, including working closely with regional organisations and local councils.
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Meet our dedicated, regionally based team
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Jennifer Medway
General Manager
A passionate farmer and sustainable land manager in rural NSW, Jen is also a well-regarded industry leader. An experienced Non-Executive Director with a vast network across government, industry, research, and innovation, AgTech and various farming systems (livestock, broad-acre, and new and emerging industries), she also has extensive Board and operational-level experience in strategy design, implementation, and evaluation of landholder, industry, and government programs. Jen has a specific skill set in connecting people and communities, business development, change management (regional extension and service delivery) and governance (finance reporting, corporate and risk management).
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Kristen Coggan
Communications & Engagement Manager
Kristen hails from rural Queensland, and her background in regional, rural, and remote communications puts her in an excellent position to grasp the requirements of our intended recipients and communicate pertinent information concisely and straightforwardly. Kristen has demonstrated effectiveness in engaging stakeholders, particularly in recognising individual requirements and devising tailored initiatives and materials that address those specific needs. She has a background in partnering with government agencies and businesses, and is proficient in conveying critical messages through various channels and mediums.
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Trent Geddes
Partnerships & Support Lead
Trent comes to the team from rural NSW, and has a passion for finding workable long-term solutions to technical challenges that he is made aware of and passionately advocates for improving communications in regional Australia. Trent’s background in working in both the media and the ICT industry has provided the skills, proficiency and empathy to engage with end users and work with stakeholders that have interests in regional telecommunications.
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Joel Sulman
Technical Support Lead
Joel is a tech professional from rural Victoria, with extensive experience as a network engineer for a regional ISP. Previous work in local government saw Joel oversee multiple concurrent projects and he continues in that space streamlining the back end of RTH processes. Joel is also a developer with a passion for innovation and automation, always seeking new and better ways to do things.
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Murray Wass
Technical Support Officer
Murray has a rural background both personally and professionally, with a passion for helping regional residents and businesses access modern communications technologies. His engineering background involved high-level stakeholder engagement and operating a 24/7 Asset Help Desk for 12 years. Extensive travel throughout Australia has given him a deep understanding of the communications issues faced by rural and remote residents.
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Sean Mifsud
Technical Support Officer
Sean’s rural experiences in South Australia build his enthusiasm for ensuring regional areas have access to current and emerging technologies that improve and complement their communities. His extensive experience in network and client communications facilitates living, working, and investing in regional, rural, and remote Australia. Through exhibiting stock at rural and regional events Sean has an appreciation of key issues surrounding communications/changing demands that are encountered daily.
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Tegan Plant
Content Development Officer
Tegan grew up and lives in rural Queensland. Having experienced the challenges of regional communications personally and professionally, she has a passion for ensuring regional, rural, and remote areas have access to resources that improve and complement their communities. Her background in stakeholder engagement and communication, and journalism, required taking concepts and creating collateral that communicates these ideas succinctly, accurately, and in a timely fashion.
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Jason Bloxsidge
Small Business & On-Farm Officer
Jason grew up in the midwest region of Western Australia, experiencing the joys of living in a coastal town with amazing beaches and fishing. After starting a mining and construction training business that operated in many remote areas of WA, he experienced first-hand the challenges of connectivity with a lack of infrastructure in many areas. After earning an MBA from Edith Cowan University, Jason worked for NBN Co in public relations and stakeholder engagement.
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Ellen Day
Regional Partnerships Officer
Ellen has lived in far west NSW for many years. When her adult children took ownership of the family’s pastoral business, she moved to Broken Hill. Here, she began a new career of support work and advocacy for rural and remote communities. Ellen is particularly interested in capacity building for farm family businesses and equitable education opportunities and understands the problems associated with access to good communication and technology.
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Peter Buzza
Regional Partnerships Officer
Peter is an IT professional with over 25 years of experience. He currently lives on a farm in the southern midlands of Tasmania. In 2020, Peter took a career break to focus on restoring his 200-year-old farm. Throughout this time, he forged relationships and friendships with many farmers and workers in the community. Peter loves working on the farm and, at the same time, being active in the tech space.
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Georgia Beecraft
Regional Partnerships Officer
Georgia grew up in Brisbane but has been working and studying in rural, regional and remote areas since graduating in 2015. The past two years have seen her working on cattle stations in the NT, and she now calls Darwin home. She is currently studying online through UNE and has first-hand experience of how unreliable connectivity can hinder educational pursuits. Georgia has a deep passion for the people and communities in rural, regional and remote Australia and feels excited and privileged to be a part of something that is positively impacting the way people in the bush go about their day-to-day lives.
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Want to talk to our team?
Book an appointment with us. No question is too big or too small – we are here to help any way we can.